4 recommendations and 7 questions you should ask a carpet cleaner before you invite them into your home.

If you’re thinking of having your carpets cleaned, we offer these four recommendations:

Recommendation No.1: Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they’ll wear out. Plus the longer you have to breathe all the pollens, fungus, chemicals and dust mites that live in your carpet. The same goes for your upholstery.

Recommendation No.2: List your objectives. Do you want only the surface dirt removed, just to improve the appearance a little? This is something you could do with a rented machine. Or do you want thorough cleaning with the bacteria, fungus and chemicals removed which will require a high-pressure water extraction machine as part of the process?

Recommendation No.3: Ask questions. The way to learn about a company is to ask specific questions and listen carefully to the answers. Here are the questions I suggest you ask:

  1. What method of cleaning do you recommend?
  2. What type of equipment do you use to clean carpet?
  3. What does your equipment remove from my carpet?
  4. How often should I get my carpets cleaned?
  5. What training have you had in cleaning carpets?
  6. Are you a member of any trade associations and, if so which ones?

Recommendation No.4: Once you’re satisfied that you’re working with an honest, competent professional, invite them into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost – no surprises.

By following these four recommendations, you’ll gain all the information you need to make an informed, intelligent decision.

If you want your carpeting or upholstery to be completely and thoroughly cleaned – removing the bacteria, fungus, chemicals, pollens and tobacco products –  we’d invite you to call us.

We will be happy to answer your questions – come into your home and give you a free healthy home inspection and written quotation – without any obligation of any kind. To reach us call our office on 02392 524678. Or, if you prefer, just leave your name and telephone number using the form on our contact page and we’ll be glad to return your call.

Here’s one last point: We know that many consumers are sceptical about carpet cleaning companies. So our company does one more thing as well.

We guarantee our work.  We personally fully guarantee every carpet or upholstery job we do. If you aren’t happy with our work, we’ll re-clean the area for free. And if you still aren’t happy, you pay nothing. Not a penny.

As a matter of fact, add this final question to the list. It’s number 7.

  • “Do you guarantee your work?” Not all companies do – and its important that you have this information before you make a decision.

So thank you for reading. We hope you found this consumer message helpful. If you have questions or comments – or if you’d like to book a free, carpet cleaning quotation please call us on 02392 524678.

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